Meet the team

Andrew Norton - Company Director

Andrew is the founder and director of multiple businesses, including Reach4Skills Training Ltd. Andrew worked in the childcare industry for over 10 years, growing the largest wraparound childcare organisation in the UK with over 120 settings. Reach4Skills was born from a need to upskill the Energy Kidz delivery team and quickly became a leader within the nursery and childcare training space. Reach4Skills has gone from strength to strength since, now offering training for business and craft qualifications alongside childcare.


Charlotte White - Company Director

Charlotte worked for a number of years as a Teacher and Assessor before joining the Reach4Skills team, which she directs alongside Andrew. Her vision now is to help others gain recognition for their skills and go on to have successful careers by getting qualified through Adult Education courses.

Charlotte loves her job and when she's not working, she can be found spending time with her family and friends or visiting her favourite holiday destination, the Greek Islands.


Donna Bird - Centre Manager

Donna has worked in the beauty and complementary therapies industry for 28 years and started her teaching career in 2002. She has always worked hard to keep up with an ever changing and ever growing industry and has been lucky to have worked within different sectors. These include busy inner city salons, leading spas, hospice and retirement village. Donna feels this has been valuable and has allowed her to maintain her practical hands on skills, whilst working in Further Education colleges.
Donna loves the industry and strives to share these experiences with you, so you can choose your career path. Professional surroundings and high quality training at the academy will support this.
When Donna is not working, she loves to spend quality time with her family and friends and walking with her two dogs in the country side.


Sue Masters - Complementary Therapy Tutor

Infinity Training Academy was founded by Sue Masters. Sue’s passion for complementary therapies started at  the age of 15 when she received Reflexology and Aromatherapy to treat a range of medical conditions with great success and decided this was the path for her.  After graduating in 1999 Sue gained employment at a premier spa resort where she gained vital industry knowledge and experience. Twelve years later, armed with a teaching qualification and a wealth of teaching experience under her belt Sue wanted to offer learners the ultimate learning experience with the best tutors in beautiful surroundings -  Infinity Training Academy was born. The team not only provide training in the Melbourne Academy but also launch treatments and provide in-house training for Ragdale Hall and other world class spas nationwide.
Sue teaches a range of complementary therapies and an array of specialist massage courses.  Sue is also proud to have the award winning, organic Neal's Yard Remedies to use on the training courses at the academy.


Louise Mac - Anatomy & Physiology,  Aromatherapy and CPD Tutor 

Louise’s big passion is aromatherapy, she first became interested in essential oils when she took a more natural approach to treating her eczema in her teens and got excellent results. This then snowballed into her taking a qualification in clinical aromatherapy to help others. Mainly by running a home-based practice offering bespoke aromatherapy based treatments and also lecturing at events and academies around the UK and formulating aromatherapy based skincare.

Louise’s teaching style is fun, relaxed and informative with plenty of practical action in the classroom where she loves to share her knowledge. Outside of working her favourite way to spend time is walking her dog, pottering around the garden and spending time with family.


Sue Mousley - Pregnancy, Baby Massage Instructor,  First Aid Tutor

I have worked within the NHS as a nurse and now as a midwife for over 30 years, my interest in complementary  therapies evolved after being actively involved in the first water birth at the hospital in which I worked. I trained to become an aromatherapist in 1995-96 with the aim of using it my practice as a midwife and following this set up an aromatherapy service which launched in May 2000, the service has now established and gained much interest around the UK and overseas. As part of a holistic project we won the Prince of Wales Foundation for Integrated Health ‘Good Practice Award’ in 2005 presented by Prince Charles. I also was nominated and won the Madame Maury Aromatherapist of the Year Award also in 2005 presented by Daniele Ryman.

I am also a qualified Baby Massage Teacher and have a Shiatsu Skills in Midwifery Certificate amongst other smaller courses I have undertaken. I jointly own and run my own business training in First Aid accredited by Lantra Awards as well as Aromatherapy and Baby Massage courses and more recently adding skills in Stress Management to expand our remit and enhance my practice and knowledge.


Liz Phelps -Thai Massage and Table Thai Massage Tutor

Liz is an experienced massage therapist with a huge passion for her work. She has a successful massage practise in Cheltenham, where she offers many forms of traditional massage treatment and teaches yoga. Her teaching style is practical, knowledgeable, fun and down to earth, she has enormous passion for what she does and enjoys imparting this to others. As an independent therapist Liz is passionate about thai massage and its effectiveness as an holistic treatment. Trained for over 20 years in traditional kung fu and tai chi and practising yoga and meditation daily, Liz definitely practises what she preaches!  She has a very grounded, calm and practical approach and continues her learning in order to make her treatments and teaching even more effective.


Linda Murray - Massage, Hot Stone Massage, Bamboo Massage Tutor and IQA.

Linda started her holistic therapy career part time whilst working as a Financial Controller, swapping one set of figures for another! She has a passion for lifelong learning and development, which has now resulted in a teaching degree, assessor training, and plans for more courses in the future. She runs her own business, with over 11 years complementary therapy experience to deliver training and assessing to a range of learners. She’s described by many people as energetic and enthusiastic, working to a high professional standard. She’s warm and friendly and always on hand to offer practical advice.